Dedicated case managers
A pivotal role
Our spinal injury lawyers are experts in quickly appointing dedicated case managers to work on behalf of our spinally injured clients. The case manager undertakes a pivotal role in the co-ordination of assessments and the resultant recommendations, such as housing adaptations, private rehabilitation requirements and assistive technology.
Single point of contact
By appointing a dedicated manager to work on a one-to-one basis we ensure that there is a single point of contact for all parties including medical, legal and family members to work with, in order to deliver solutions that meet exact client needs. A key function of this role is the delivery of the recommendations made. As a result, our experience of appointing and working with spinal injury case managers ensures that our client’s requirements are implemented in defined timescales.
Responsibilities of the role
As a summary, our spinal injury case managers provide:
A dedicated one-to-one management hub;
A full assessment of the spinally injured clients needs;
The identification of key people to deliver services required;
An ongoing review and reassessment of the recommendations made;
The final delivery of the recommendations made;
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“My son was in a motorcycle accident, he hit gravel on side of road and broke his back at T9 -T12. With our experience since the accident, we would recommend that anyone in a similar situation, talks to Serious Law.”
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