In this section you can find answers to the questions that we are most regularly asked. If you have a question that is not covered here, please feel free to contact us using the details at the top left of this page.
How can you help us?
We provide assistance in a wide range of ways that will support all of those affected by spinal...
Click here to find out moreDo we have to use the solicitor recommended by our insurance company?
No, you are free to choose any solicitor that you wish to act for you. This is especially...
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Why are your services free?
The insurance company of those responsible for causing the spinal injury also pay the Serious...
Click here to find out moreIf we meet with you do we have to use your services?
No. Meeting with us allows you to talk to the lawyers who would work on your behalf, should you...
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Can you provide us immediate financial assistance?
Yes, we can provide immediate financial assistance in the form of interim payments. We secure...
Click here to find out moreCan you help with our transfer from the spinal centre?
If we are instructed by clients before their period of spinal injury centre rehabilitation is...
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When is it best to contact you?
We can be contacted at any time. The sooner we are contacted post injury, the more support and...
Click here to find out moreHow do we know if we have a case?
The best way to find out if there is a case is to speak to our specialised lawyers. Our spinal...
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Who can contact you?
We can be contacted by anyone affected by spinal injury. This includes the injured person, their...
Click here to find out moreHow will our case be funded?
Our aim is to provide full transparency of the processes and financial awards that occur...
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Can we transfer a case to you from another solicitor?
All clients are free to transfer a case from any law firm to serious Law. There are no costs...
Click here to find out moreWill we receive all of the compensation awarded?
Yes. Our clients receive the full amount of compensation awarded with no deductions made or fees...
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Have you helped others in situations such as ours?
Yes, we have a long history of working with those affected by spinal injury. This can be seen by...
Click here to find out moreDo you work with recognised spinal injury organisations?
We have an unrivalled number of relationships with organisations withing the spinal injury...
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Can you help us with home alterations?
Yes, this is one of our core services. We assess the needs of each individual client and make all...
Click here to find out moreCan you supply us with adapted vehicles?
Yes, we fully understand the needs of our spinally injured clients and supply vehicles that meet...
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Can you provide specialist nurses to help us at home?
Yes, as part of our assessment we look at the long term needs of our clients. This includes the...
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